Testimonials

Hear Honest Reviews From Ken’s Plumbing Customers!

"Our family has been using Ken’s Plumbing for our rental properties for over two years, and we wouldn’t use anyone else. With Ken’s, we know that the job will be done correctly on time and it will be done by licensed, insured professionals who stand behind their work."

 

Aaron V.

"I appreciate the professional way Ken’s Plumbing employees handled themselves at my home. The work was done correctly, and they left my home cleaner than when they arrived.”

 

Virginia F.

”We just recently were surprised with a major plumbing problem at our home. Ken’s Plumbing came out, quoted the job and even helped us with financing. Their technicians did an excellent job!"

 

Brittany and Daniel S.

”Ken’s Plumbing is a top notch plumbing company. From the moment I spoke with their office until my plumbing job was complete, I knew I was working with a professional organization."

 

Joseph D.

"Ken’s Plumbing, The Picky People’s Plumber, provided me with Fast, Efficient Service. I love their shoe covers and my home was cleaner and neater when they left. Thank you so much for providing a service company I can count on."

 

Jane M.

"Dear Ken: This morning your service technician came by (on time) for a service call to check on a problem I was having with my dishwasher. He quickly diagnosed the problem. Since the problem was actually the appliance, he was not able to fix it, but he did suggest that I call the appliance repair company. While he was here, I had him check the disposal drain pipe that had been leaking. He showed me what the problem was and told me how he would fix it. I then had him check a leaky bathtub faucet. He wrote up the total cost of the repairs, which I signed and approved. After he removed the old faucet stem, he told me that he had good news and the cost would be $50 less than he first quoted because of it needing s shorter stem. I was thrilled and thanked him for being honest. He could have easily not told me, and I wouldn’t have know known the difference. He looked at me and said, “Mrs H., I would have known the truth, and I wouldn’t have been able to sleep knowing that I had not been truthful with you.” Wow, a plumber with a conscience. How fantastic! Within 20 minutes, all the repairs were complete and working properly. I asked John for a business card, because you can most certainly count on me to refer your company to my friends and neighbors. Thank you for having a good business that does what it says and is honest. That means so much and is very much appreciated. God bless you."

 

DeLores H.

"I have used Ken’s Plumbing back when Ken started his company in 1991. I tried a couple of other franchised companies since then and learned a very hard lesson. I will never use another plumbing company. Ken’s Plumbing does everything they say they will and more."

 

Morgan S.

"Ken’s Plumbing is truly “The Picky People’s Plumber.” I am so glad Ken opened an electrical company called Hot Wire. Now I get the same service with my home’s electricity. Thank you for being there for me."

 

Raymond H.

"I woke up to a cold shower over the Memorial Day Weekend, and discovered my hot water heater was the villain. So, I placed a call to AHS Home Warranty, 1st claim in 5 years of paying premiums. They emailed information: AGS Installation would call during regular business hours to set up an appointment to diagnose and repair the problem. Did not receive a call. On Tuesday I called AGS several times to schedule an appointment. I live in Greenville and commute to Spartanburg for work. They scheduled an appointment for Tuesday with a window from 1:00 pm to 5:00 pm with a 30 minute call-in-advance before arriving. No call by 4:30 pm. I called AGS again and was given 5:45 pm. They did not arrive until 6:30 pm. They diagnosed the problem: 15 year old hot water heater needed replacement, install PRV Valve w/small expansion tank. Left at 7:00 pm to call back with estimate, and what home warranty would not cover. What a Nightmare! I called several plumbers seeking help. One call to Ken Flournoy owner of Ken's Plumbing on Wednesday pm and help was on the way. A highly skilled, knowledgeable technician arrived ahead of me and had already diagnosed the problem: a new water heater and they already had the parts ready to begin the project with my approval. Ken's Plumbing went to work, efficiently installed new water heater, pressure relief valve, expansion tank, replaced leaky outdoor faucet and fixed leak at clothes washer. All of this with a six year warranty. Plus the technician is helping with a call to AHS Home Warranty for recouping my costs. Nightmare over, thanks to Ken's Plumbing. Highly Recommend. 5 Stars!!!!!

 

Regina R.

"Bill was very informative about what he was doing and had suggestions on some future plumbing improvements for our company. Everyone we've had contact with at Ken's Plumbing is very helpful and polite. They are a breath of fresh air in the service world!"

 

Greenco Beverage

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